Account support

Request account deletion securely.

CFP verifies account ownership before reviewing deletion requests, open orders, payments, payouts, delivery assignments, and compliance records.

Request path

Use the signed-in app when available, or this public page when app access is unavailable.

Ownership check

CFP verifies the account before acting.

Review before closure

Open marketplace obligations are reviewed.

Not instant

Submitting a request does not immediately delete the account.

Request paths

Which path should I use?

CFP supports both a signed-in app request and this public web request path. They serve different account access needs while keeping ownership verification and review in place.

Recommended

Signed-in app request

Best for users who can access CFP. The request is tied to the authenticated account and role context.

Fallback

Public web request

Best when you cannot access the app or need the public account deletion URL. CFP may request additional verification.

Support help

Support help

Use support when you need help accessing your account or understanding the deletion process.

Visit support

Secure request

Start with the safest verified path.

Use the signed-in app when available. If you cannot access CFP, this public page helps route a verified request without making deletion instant.

Use the app

The fastest verified path is CFP Settings because the request is tied to the signed-in account.

Use this page

Public web and email support remain available when app access is unavailable.

Review

CFP verifies ownership, reviews open obligations, and may retain records where required.

Process

How deletion requests work

1

Start the request

Use the signed-in app settings when available, or this public page when you cannot access the app.

2

Verify ownership

CFP confirms the request belongs to the account owner.

3

Review obligations

Open orders, payments, payouts, deliveries, ledgers, and compliance records are checked.

4

Close the account

CFP completes closure through the account lifecycle process.

Records

What CFP may retain

Account closure does not remove records CFP must keep for marketplace operations, legal, accounting, security, support, trust and safety, and fraud-prevention obligations.

Open orders, payments, payouts, deliveries, ledgers, verification, support, trust/safety, fraud-prevention, tax/accounting, and legal records may need review or retention where required.

CFP may retain required marketplace, legal, accounting, security, support, trust/safety, fraud-prevention, payout, ledger, and compliance records.

Orders, deliveries, handoffs, and fulfillment history

Payments, refunds, payouts, ledger entries, and tax/accounting records

Merchant, driver, and identity verification records

Audit logs, support history, trust and safety, fraud-prevention, and legal records

Access help

Need help accessing your account?

Email CFP support or visit the support hub if you cannot access the app. Use the email address tied to your CFP account when possible so CFP can verify ownership.

Do not send passwords, verification codes, private keys, full payment credentials, or full auth links.

Compliance reference

Public account deletion URL

Use this public URL for app-review and account lifecycle requests.

Google Play account deletion URL

www.cfpmarketplace.com/account/delete-request

Canonical public URL

https://www.cfpmarketplace.com/account/delete-request